System support – a prerequisite for independence

The INTEC Group has a structure where each company operates independently, with support from INTEC Nordic through central functions such as finance, HR, IT, and management. This setup allows the companies to focus on their core business while INTEC Nordic provides support where needed. Initially, Ida, in charge of HR, faced challenges managing HR-related tasks on her own.

Need to quality assure processes and overview

Being the sole HR manager in a large group is a cool but tricky task that Ida masters with a positive and easy-going approach!

"Next month we'll probably be 19 companies," says Ida, laughing.

Today, Ida dives into the meeting full of energy and with a solid grip on the organization. But it has been a journey to get here - a big effort to revise processes, gather all data, and make it manageable.

"The first year I came in, before we had Hailey, it was hard to get an overall grip. It was challenging to quality assure processes and support our managers and employees to the extent we wanted."

She continues,

"We value personal relationships, and I really took the time to get to know the organization. Eventually, I got a picture of which parts could ease things for our companies and what would be required to run the HR function successfully."

System support – a prerequisite for independence

Despite the time-consuming task of gathering the master data, it was only when the salary issue was raised that Ida truly understood she needed system support to be able to stand on her own two feet.

"My first ambition was to internalize payroll. We have three different payroll agencies within the group, and I needed to contact three different people to get any oversight. It was not optimal, but it still worked well. If we were not to internalize payroll, we need to find a process to handle the master data with me."

Ida began to search the market to find something optimal, and the choice eventually fell on Hailey.

"When we started with Hailey, not everything was in place, but it was enough for a first step; it was simple, user-friendly, and had the essentials we needed initially. My thought is that I should be alone in HR, then Hailey is a prerequisite for me to succeed with that."

"I went all in!"

Ida understood that a good rollout is crucial for the system to be well-received by the different companies.

"I was determined that this is going to be so awesome when we go live, and I spent evenings and weekends setting up the system as well as it could be with support from your CS. I learned all the functionality to really be an expert in the system, to make it flawless when we released. I looked through all the employees, all the documents, all the processes, and set up our own fields - I went all in!"

Focus on operational work

"Instead of us spending time and resources on the wrong things, we have quality-assured processes in Hailey that ensure everything is done, in the right way. It makes it easier for the companies not to need to administer HR processes as much as before. Most things are handled automatically in Hailey," says Ida.

Automated processes for, e.g., hiring, pre- and onboarding have created ripples, and it's noticeable among the different companies.

"We have many engaged and driven entrepreneurs with us who are incredibly skilled at building companies with fantastic employees. They want to go out and meet customers and do business, not manage a lot of HR admin. For the organization as a whole, we see that CEOs, managers, and employees can now focus on what they do best instead."

In summary, the introduction of Hailey has led to significant improvements for the organization as a whole and enabled Ida to manage the HR function efficiently on her own.