Hailey brought clarity, structure, and peace of mind to HR
HyperIn helps over 250 shopping malls across Europe and Asia manage their operations, connecting mall managers, tenants, and shoppers with smart digital tools. When this Finland-based tech company (serving properties with 700+ million annual visitors) needed to fix their own workplace challenges, they turned to Hailey.
"I give this platform a big round of applause"
Before implementing Hailey, HR work at HyperIn was fragmented and time-consuming. Information was scattered across Drive, Excel, and the company intranet, with every process requiring manual checks, memory, and constant follow-up.
"When everything happens in one place, I have to say – I give this platform a big round of applause," says Elina Jaatinen, People & Culture Officer "Everything used to be scattered across Drive, Excel and our intranet – now I know exactly where everything is."
Hailey organises all HR documentation – from contracts to performance reviews, time off tracking, and recruitment processes. Information is up-to-date, easy to find, and fully GDPR compliant.
Hailey allowed Elina to focus on what really counts: supporting managers, fostering development, and being present for people.
"Hailey has brought clarity and consistency to my work – and freed up time for what truly matters."
Automating manual processes makes work more enjoyable
Previously, much of Elina's time was spent chasing information and sending reminders – now, the platform automates the essentials.
"I no longer have to manually remind people – Hailey does it for me." Time reporting, leave requests, and other key processes move forward without manual effort. Building guides and internal content is also easier than ever – and the joy of creating has returned.
"A year ago, I wouldn't have had the time to even think about things like developing our Company Corner – now workflows are gradually taking shape and becoming more structured with the help of Hailey," explains Elina. HR work is no longer about surviving – it's about structure, continuity, and meaningful development.
Performance reviews and recruitment – streamlined and clear
"Everything is in Hailey – schedules, notes, and comments," Elina says.
Performance reviews are now scheduled directly in the platform, and all related information is available in one place. Goals can be easily documented and followed up within the same view, making development more structured and traceable. Recruitment has also become more transparent and efficient: managers can leave comments and follow the process together – without endless email threads.
A solid foundation for the future
The implementation process was seamless despite being Elina's first HR platform rollout.
"The dedicated customer success specialist made a strong impression on me," Elina shares. "The support was quick, knowledgeable and genuinely engaging."
Implementing Hailey wasn't just about solving today's challenges - it's built a foundation for the future.
"If I ever move on, my successor will start from a completely different position," notes Elina. "...they'll find clear structures, instructions and processes all ready to go."
The platform ensures business continuity without relying on what one person happens to remember - a lasting benefit for HyperIn.