Employee onboarding is a phenomenon that has been with us for a while. Businesses spend both money and resources to create a positive experience for new employees. But in recent years, a prequel has emerged: preboarding.
Preboarding is the period from which the employee signs the contract to the first day of employment. During this time, new employees are often curious about their new workplace and willing to learn about the context they will eventually become a part of. Sometimes the preboarding phase can last for well over three months. That is a long time for a highly touted prospect, and it is not uncommon that doubts arise.
Having a preboarding process is key to combat these doubts.
A rigorous follow-up procedure is a natural part of the day for those who work in sales. So why not apply similar tactics when you are recruiting? Sales reps are constantly following up with customers to provide useful information that further highlights the feeling that they have made the right decision. This erases questions and doubts that the customer might have had. Treat your new employees in the same way: follow up, offer information, and show that you are available for them, instead of being quiet until the start date.
Another argument for establishing a preboarding process is spelled: productivity.
It often takes several months before a new employee reaches full productivity. A good preboarding helps the new employee to gain a basic understanding of the business, their new role, and the company culture. This will shorten the starting distance drastically. Preboarding is an investment that pays off quickly.
It is important to build the preboarding from an employee perspective. What does the new hire want to know? Take the opportunity to introduce colleagues and share information about company policies. This will provide the new employee with a better picture of what the workplace looks like. Do not forget to inform about other practical details like what the first day will look like and how to pick up the company phone.
What can an employee preboarding process look like? We have decided to split it into five different steps:
Let us dive in and explain what type of tasks, information, and actions each step consists of and how an HR system can facilitate the process.
Ready to learn more about how to create an amazing preboarding experience? Watch our webinar “Digital preboarding and onboarding – setting up for success” where we’ll cover the most important parts and give hands-on tips.